St. Charles Urgent Care has received mixed reviews from its visitors. Many praise the facility for its professional and friendly staff, noting quick service and minimal wait times. One patient highlighted the helpfulness of a physician assistant and the efficiency of the care received. However, there was a complaint about a new front desk staff member who was perceived as rude and dismissive when handling inquiries about test results. Overall, while the urgent care center is recommended for its medical services, there are concerns regarding the customer service experience at the front desk.
Went in with a bad infection, gave them a sample for analysis and wrote me a prescription and I was out in 30 minutes. Followed up with a phone call 2 days later with the lab results to say that the drugs prescribed were appropriate for the infection that I had. Very efficient, competent and professional. Recommend highly.
I had to bring my dad in last minute for sutures and Lexye at front desk was amazing with checking us in. The MA, Sclonda, and NP, Nate, were great with us in the back. Quick and efficient!
Best urgent care out here. The receptionist Leslie (I believe) was excellent, the waiting rooms were super clean and updated, and the NP (Tamara) I saw was more helpful and informative than any doctor I’ve been seen by in an urgent care or ER. Plus they were friendly aka didn’t hate their jobs. Prob bc they’re still locally owned and not a part of the healthcare conglomerate that owns everyone else. Thank you, Tamara and Leslie!!!
13100 River Road Suite 100, Destrehan, LA 70047
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