Medical Clinics in Covington

“Laney was very helpful. While cleaning my hearing aids , she noticed that the right ear was not working properly. She explained that it was very low compared to the left ear , so she was sending it to be repaired., she said it would take about 2 weeks to come back and she will call me.“

“It’s not often you come across a business and staff that make you feel like family from the moment you enter the doors..but if thats your vibe..that’s exactly what you’ll get when you walk into any of Reba’s offices! I have been going to Timeless Rx for over 10 years now and have watched the business grow leaps and bounds. It’s a true testament of the culture that Reba has built from day one that, despite their high volume of patients, YOU still feel like you are the most important one in the building. If you haven’t checked them out yet you truly are missing out on a wonderful experience on the journey of becoming the best version of yourself with the most knowledgeable and caring staff you could ask for. If you’re already a patient..you know what I’m talking about!! Cheers to many more years of keeping our hormones from raging and our foreheads frozen! ?“

“Donnie was amazing! From the time we walk in till the time we left!!! Explain everything very well hook it up tested it! Very Knowledgeable and friendly, caring and support! Very nice to have someone friendly to talk to and kind and caring!! Was a great experience overall! God is good! God bless you Donnie!! Mona Greer“

“I am absolutely obsessed with Dr. Caroline Lambert. I have never met a person who gives out their personal phone number (completely unheard of) and who literally takes the time to explain everything so thoroughly with you. I don’t know who sent her, but I will follow her anywhere, because the way she handles her patients with such care is hard to find nowadays. She is just the biggest breath of fresh air and makes me feel like family when I’m there. And the way she treated me children … let’s just say my kids are terrified of doctors in general, but hearing “mama I only like her” melted my heart.“

“I was very impressed with the staff as well as Olivia McDonald. I was not rushed I was listened to and I felt as if I was the only patient she had. I felt very confident that my needs were met, and I am more than confident that my health will be restored thanks to her knowledge, and ability to diagnose and treat my illness. If they had a choice of six stars I would give her those.“

“Great Doctors! (Mary K Smith)
Great Lab service!
Minimum wait times compared to others!“

“The office staff and audiologist, Alaina Johnson, were top notch! I have smaller than normal ear canals which made it harder to clear them. Ms. Johnson went diligently above and beyond to ensure a quality outcome. I could not recommend enough!“

“Such a beautiful new facility! Super clean, outlet covers in every outlet, so many toys! 1000% Recommend!“

“Sasha was prepared for our visit. She was very professional and thorough. Thank you for being so attentive.“

“The Best Of The Best!!
Dr. Caillouet is not only amazing she is a blessing! Long story short. I had painful gallbladder issues, went to the ER on a Monday and they stated I needed surgery. Went to Northlake Surgical Associates on Tuesday to meet with Dr. Caillouet regarding surgery and was scheduled 2 days later. Later on that day, I received a call and I caught pure hell from Victoria from STPH billing about having a high deductible and to have the surgery I need a deposit of $1800. I hit the floor!
I was like great, either I get the money together or die?‍♀️
I had to pray and let god!
I called Northlake Surgical Associates
explained my situation and tried to reschedule the surgery to have time to get everything together.
Dr. Caillouet and her team came up with a plan, the surgery went as followed, without stressing about anything! The surgery went well, I am 1000% better, and I cannot thank Dr. Caillouet enough!

Not saying that they don't care about the money, but to put the patient first and make sure the patient is taken care of first, is definitely exceptional and excellent patient care!!!
My whole experience with them was amazing! I could not recommend a better place to care for you!!

Thank you Northlake Surgical Associates and thank you with everything in me Dr. Caillouet ❤️
You are truly a blessing from god!“