About Pack HVAC Services
Pack HVAC Services is a trusted, locally owned heating and air conditioning company serving Baton Rouge and nearby areas. As a Trane Comfort Specialist dealer, they focus on providing professional installation, repair, and maintenance for both residential and commercial HVAC systems, following the highest industry standards. Their mission is to deliver reliable comfort, energy efficiency, and long-lasting performance for every customer. Customers consistently praise the company for its quick, professional service and honest approach. Technicians are known for diagnosing issues efficiently and completing repairs promptly, often exceeding expectations in both speed and quality. Many reviews highlight the professionalism, knowledge, and integrity of the staff, especially praising a technician named Mardrell, who has been a long-time, trusted service provider. Customers appreciate his dedication, honesty, and willingness to go above and beyond, even serving clients on holidays or after hours. His expertise and integrity have earned him loyal customers who trust him for routine maintenance and emergency repairs alike. Pricing is considered fair, and the work is always done in a timely manner, often ahead of schedule. The company’s commitment to quality workmanship and customer satisfaction makes them a reliable choice for heating and cooling needs. Whether for new system installations or repairs, Pack HVAC Services continues to impress clients with their professionalism, skill, and dedication to delivering dependable HVAC solutions.
I used Pack HVAC Services years ago when I lived in Brownsville. I recently went on vacation for two weeks and came home to my A/C not cooling. As I strolled through my phone I ran across Marddel’s number under Pack HVAC. I love you guys, your service is amazing. I even have an American Home Shield warranty, but chose to call you all instead. Mardrel was very professional (as always) he made my day. He asked me about what issues I was experiencing and went right to work fixing the problem. What was even more important to me was that the day I called for service, he was willing and able to fit me in without having me wait days for service. Honestly that’s customer...read full review
Madrel has been doing the cleaning and preventative work for us for a long time. It was Christmas Eve couple years ago our main house AC went offline and he took care of us. He separated himself from his family to serve ours . I would like to add that he was probably not aware in the beginning of our relationship that I have a pretty good working knowledge of Electrical and HVAC where most people do not, and unfortunately, it’s sad to say that many repair and service people tend to take advantage of that over time suggesting things that need to be fixed that aren’t really broken. Not him. So he has earned my loyalty. I think he’ll do good for you.
I have been with Mardrell and Pack HVAC for many many years. I have trusted him to maintain my heating and air-conditioning system because of his integrity and skills. He is constantly investing and working to improve his business and I am so proud of him as an entrepreneur. KEEP UP THE GREAT WORK, as your gifts continue to make room for you and your family.