KMC Hair Center

Dec 2023

I would not send my worst enemy to these people. I wish they had a 0 stars. My primary care recommended them because of my hair loss. I waited almost 4 weeks for an appointment. My appointment was at 8:45am with I thought a doctor. I had to get there early to fill out paperwork - they could not send it to me so I could have it filled out ahead of time. After waiting 15 minutes past my appoint time a lady took me back to a room - asked me a couple of questions and left. At 9:40 another lady came in - said she was a "nurse". I said I thought I was seeing a doctor. No Dr. is gone. She tells me it will be six months before my hair comes back. She hands me a piece of paper...read full review

Nov 2023

I just drove my wife an hour And a half from Manhattan to Kansas City only to find someone canceled the appointment. My wife was questioning who changed the appointment and why the appointment had been changed when the receptionist got upset and hung up on us not once, but twice. Last time I checked, this behavior is inappropriate. We were never given a reason the appointment was canceled, we were never called or told the appointment had been canceled. So, in a nutshell because of their incompetence, my wife lost a days worth of work and the gas it took to drive 200 miles. Unacceptable. I highly recommend you find someone else before you use KMC.

Nov 2023

The Patient Portal is USELESS for "Patient-to-Dr" communication. They have the "COMPOSE Message" DISABLED intentionally. Yet, they waste no time sending email via portal to patient when payment is due. Therefore, had to send message to the Mission office via the "Contact Us" on the KMC main website and weeks later STILL HAVE NOT received a call or response back. This is totally ridiculous and very much UN-professional. I honestly, don't understand why any good-hearted, customer-friendly person would mindfully choose to work/be associated with this Mission office location. (At time of writing this review, I've been on hold, so far, for 20 mins.I've complained to the Mission...read full review