SERVPRO of Lawrence / Ottawa

SERVPRO of Lawrence / Ottawa is highly recommended for their knowledgeable, reliable, and efficient team. They respond quickly to urgent situations, such as water damage and basement flooding, and ensure customers are well taken care of. The staff is courteous and communicative, providing thorough service and restoring normalcy swiftly during hectic times. Customers have praised their professional attitude, great communication, and positive interactions. One technician was especially appreciated for staying in touch throughout the drying process, which took a couple of days. The team is known for their competence and friendly approach, making sure the job is done right the first time. Overall, they are recognized for their professionalism and commitment to customer satisfaction. Customers also appreciate the professionalism of all employees, with clear explanations of each step. The team’s quick response and knowledgeable technicians, like Pete, Bill, Chance, and Dakota, have received praise for their respectful, efficient, and thorough work. Their attention to detail, such as finding issues no one else had noticed, shows their dedication to quality service. The positive interactions and trust built with customers highlight SERVPRO’s commitment to doing the job right and keeping clients satisfied.