Apria Healthcare

Feb 2022

Not personal at all. Horrible user experience trying to buy online only what is needed. The site is antiquated and cumbersome. When they can they will charge insurance as much as possible and send you too many supplies. They forgot to charge my insurance on file due to mishandling, charged me, then waited and sent a reimbursement check weeks later. Local office manager is nice, wish the online corporation would get their act together.

Oct 2021

I got a BIPAP machine this week with my Medicare and secondary insurance with Aetna. I have no copays or deductibles. The said they required a charge card to get the machine. I complained but they said it was company policy. I will call their corporate office and make sure. Does not seem legal with my coverage. Not happy !

Mar 2021

I got a BIPAP machine this week with my Medicare and secondary insurance with Aetna. I have no copays or deductibles. The said they required a charge card to get the machine. I complained but they said it was company policy. I will call their corporate office and make sure. Does not seem legal with my coverage. Not happy !