The South Bend Clinic receives high praise from its patients for the exceptional care and kindness provided by the staff. Reviewers highlight the lab technicians' patience with children and the welcoming nature of the receptionists. Many appreciate the prompt service and the friendly demeanor of everyone from the front desk to the doctors. Dr. Sara Bajuyo and Dr. Albright are specifically mentioned for their excellent care, understanding, and ability to make patients feel comfortable. The team is noted for going above and beyond to help patients and for their accommodating attitudes. Overall, The South Bend Clinic is recognized as a place where patients feel valued and well cared for, making it highly recommended by those who have visited.
Dr. Albright always listens to me and offers her opinions and expertise. She also gives me options for peace of mind. In this day and age, it’s hard to find a doctor that listens and evaluates info for your individual needs. Not a one size fits all approach.
As a former employee I left dissatisfied on how they treat their employees and how the management was running the clinic. But on the other end, as a patient and my son is a patient, HIGHLY dissatisfied. I wish we didn't love our pediatrician as much as we do otherwise( that is the ONLY reason I give them 2 stars) we would seek another one that is out of Duly Health. Making an appointment over the phone takes at least 30 minutes of hold time to actually talk to someone. The gal that checks in at the front desk (one of them) is always super grumpy. Then billing issues! I received almost a 300 dollar bill from my sons last visit. He has insurance! I paid the copay at the… read full review
The South Bend Clinic has failed numerous times to file routine paperwork and prescriptions. This has has resulted in dangerous delays to care for my diabetes. Calling the office is useless, as they have outsourced their phone system to an offsite third party - so once you navigate the long hold times, you still won't speak to anyone with medical expertise or even anyone on site at the office. I have asked for my doctor to call me back, and those requests are either ignored or delegated to a nurse. I wrote a bad review before and was contacted by my physician with a request to take it down - the first and last time that my doctor at the South Bend Clinic has called me… read full review
2102 Inwood Road, South Bend, IN 46614
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