About Thermo King Midwest
Reviews for Thermo King Midwest
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Thermo King Midwest is praised for its excellent service and communication. Customers consistently mention the knowledge and professionalism of the staff, particularly Jacob, who is noted for his thorough diagnostics and problem-solving skills. The parts team, including Jeff and Dillion, along with service technician Matthew, are highlighted for their outstanding customer service. Many reviews commend the quick turnaround time for repairs, with some customers able to get their issues resolved on the same day. Overall, Thermo King Midwest is recognized as a reliable place for quality repairs and friendly assistance, making it a recommended choice for service needs.
Great service and communication. Jacob was as knowledgeable as he was nice. They made me fel as if I was going to be okay. He explained what was wrong and the corrections that were made.were made
Second time to this shop for 2 unrelated issues. Both times got jacob, phenomenal mechanic. The man's not guessing he's testing. no parts changer over there, properly diagnosed my problem, and accurately solved my situation. Thank you very much for the awesome service brother.
Jeff and Dillion in parts along with Matthew out in service are top notch. We are very pleased with their assistance on a couple of our units. Absolute excellent customer service! Thanks again!