About ProTrust AC Repair and Installation
ProTrust AC Repair and Installation is known for its prompt and reliable service. Customers describe their experiences as positive, often highlighting how technicians arrive the same day for urgent repairs. They diagnose issues quickly, such as compressor problems and refrigerant leaks, providing clear explanations without upselling unnecessary services. The technicians are appreciated for their professionalism and fair pricing, with no surprise charges. Many reviews emphasize the effectiveness of the repairs, ensuring systems run smoothly for weeks after service. Overall, ProTrust offers solid work and dependable solutions for air conditioning needs.
Called them at 6am on a Monday in July when our AC died overnight—it was already 78 degrees inside. ProTrust got someone out same day, which I didn't expect. The technician, Mike, diagnosed a compressor issue in about twenty minutes and gave us a straight answer on cost before doing anything. He explained what was wrong without making it sound like we needed a new unit. They finished the AC Repair and had us cooling again by late afternoon. Fair price, no upselling, and they actually showed up when they said they would. Solid experience
Called ProTrust on a Saturday morning when our air conditioning stopped working—it was already 88 degrees and climbing. The technicain showed up within two hours, diagnosed a refrigerant leak in about thirty minutes, and had us running cold again by early afternoon. He didn't try to upsell us on stuff we didn't need and explained what went wrong without talking down to me. Fair price too, no surprise charges. Really solid work.
Called them Tuesday morning when our AC died in the middle of a heat wave. Technician showed up same day around 2 PM, diagnosed a bad compressor in about twenty minutes, and gave me a straight answer on cost before doing anything. The repair took another hour and a half. he walked me through what was wrong and why the fix would hold. Bill came in exactly where he quoted it. For AC repair Indianapolis can get pricey, but these guys didn't oversell anything. System's been running solid for three weeks now.