About Factory Direct
Factory Direct is a window and door company in Indianapolis that offers high-volume discounted pricing from top manufacturers across America. They have carefully selected the best 30 manufacturers to provide a wide variety of premium products. Factory Direct encourages customers to compare quotes, promising to beat any estimate by 10% to 60%, allowing customers to save thousands on their purchases. Customers consistently highlight the exceptional customer experience and professionalism of the team. The staff is knowledgeable, responsive, and eager to answer questions. Specific installers, such as Mike, have received praise for their craftsmanship and attention to detail during the installation process. Clients appreciate the seamless execution of projects, even under challenging conditions, such as extreme heat. Overall, Factory Direct is recognized for its commitment to quality and service, transforming the often daunting task of window replacement into a positive experience. The combination of competitive pricing, excellent products, and a dedicated team makes Factory Direct a top choice for homeowners looking to upgrade their windows and doors.
The crew (John and Andrew) lead by Bret did a fantastic job! They replaced 20 of our windows and they all look great! They showed up on time every day and worked hard the entire time even in the extreme heat we had. Thank you for the great service!
We had a great experience with Factory Direct. Nathan came out and told us everything we needed to know and kept it light-hearted and engaging. Then the installers, Brett, Andrew, and John were so personal and professional. (The were even nice to my rottweiler!! Thanks guys! They took care of everything. The windows look great! I would definitely recommend them to anyone looking for quality, affordable windows and doors.
I had 16 windows installed and they did did a wonderful job. From the sales person to the installer, Tony, everyone was a pleasure to work with. The best part was there was no pressure to but. They also beat my lowest quote. I would highly recommend.