She took my card number but didn't enter it as I was giving it; I could hear the keyboard when she finally did enter it! I highly suspect that she wrote it down first THEN entered it. Red flag for credit card scam!
Nov 2025
Awful billing. Fought for a year to get them to bill correctly and they never did. Had another incidence that my first bill was a “final bill before collections”. Asked for an actual statement instead of the balance forward bill they send. Never got it. Parkview needs to change companies.
May 2024
I DID NOT choose this lab PARKVIEW did. I would never use them again if I had. Rachel in the billing department is awful. First, she submitted a bill to my insurance with the wrong birth date, so it was denied. Then her office told me she was the only person in the office who could fix the issue. Unfortunately, she was out of the office for two days. When I was finally able to speak to Rachel, she told me she was ENTITLED to days off. I agree that she is allowed to take time off, but shouldn't someone else in the office be able to fix problems? There was never an apology only ENTITLEMENT.
She took my card number but didn't enter it as I was giving it; I could hear the keyboard when she finally did enter it! I highly suspect that she wrote it down first THEN entered it. Red flag for credit card scam!
Awful billing. Fought for a year to get them to bill correctly and they never did. Had another incidence that my first bill was a “final bill before collections”. Asked for an actual statement instead of the balance forward bill they send. Never got it. Parkview needs to change companies.
I DID NOT choose this lab PARKVIEW did. I would never use them again if I had. Rachel in the billing department is awful. First, she submitted a bill to my insurance with the wrong birth date, so it was denied. Then her office told me she was the only person in the office who could fix the issue. Unfortunately, she was out of the office for two days. When I was finally able to speak to Rachel, she told me she was ENTITLED to days off. I agree that she is allowed to take time off, but shouldn't someone else in the office be able to fix problems? There was never an apology only ENTITLEMENT.