Ultra-Fab Products, Inc. provides excellent customer service, responding quickly to email inquiries and resolving issues efficiently. The company's representatives are helpful, taking the time to find the correct solutions and ensuring accuracy. They offer prompt shipping, with deliveries made within a week. Overall, Ultra-Fab Products, Inc. is a reputable business that is highly recommended.
What fantastic service! We were having trouble with a jack we purchased last year. One quick email and the replace/return process was started! Received what we needed within 1 week (right as we were packing for camping)! Highly recommend this company!!
Ultra Fab are great people to work with. I had an older model tongue jack that I was having trouble with and their customer service was great. They found the closest one to my original and got back to me early the next morning with all the info I needed. They took the time to be sure everything was correct. I would highly recommend them to anyone looking at their line of products.
I bought a 5500 pound Ultra Fab Tongue Jack from someone used. When I got it home it was broken. I called Ultra Fab and talked to Randy. I was shocked at the excellent service I was given! Randy went out of his way to get me the repair pieces at no cost to me. They gained a customer for life!Rich TollWisconsin