New Wave Home Solutions

Feb 2024

Had 2 systems installed by them them last July when we finished out upstair attic. They work great and heat and cool and make it very comfortable. The other night one of the systems flashed and error code and shut down. I called the them and left a message on the non emergency voicemail and expected a call back the following day since it was after hours. To my surprise I got a call back from them that night in less than an hour. I explained what was going on and told him the error code that had came up.he asked me a few questions and told me a few things I can check and do over the phone. This got the system reset and working again for me and he said that he would follow...read full review

Feb 2024

We had an HVAC unit installed by this group last March and started having heating issues last night. I called and a technician was at our door within an hour. Diagnosed the issue as a number of user errors on ways I should be managing my system differently. Very thorough and friendly in their education and extremely customer friendly. So thankful for this group and their support