Reviews for Alpha Air LLC
Write a reviewFrom Alpha Air LLC
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.7/5 BBB: A+Alpha Air LLC
4312 Nichol Ave, Anderson
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Hello all! Bradford owner of Alpha Air LLC. My business Facebook page as well as my personal page have been hacked. Please unfollow the page if you currently do as well as my personal if you are a personal friend. Thank you for your continued support!Service: HVAC system maintenance
Our a/c went out on a Friday late afternoon during the heat wave. We suffered through the weekend then called Alpha Air based on their good reviews and the fact that they were local. Brad came within two hours, was courteous and professional, diagnosed the faulty part and replaced it immediately. We have "regained our cool." The cost was reasonable. I asked about the one negative reviewer. It turns out he has reposted that review each year for the last five, sometimes under a different name. It was a job in a distant city done as a favor to a friend. The 3-year-old warranty couldn't be honored because the customer had brought someone else in to work on it in the meantime....read full review
Our a/c suddenly stopped working Friday late afternoon in the middle of the heat wave. After suffering through a weekend we called Alpha Air on Monday morning based on the good reviews and that he was local. We were very pleased by Brad's professional and courteous immediate response. He came within two hours. He diagnosed the broken part, replaced it, and charged us a reasonable fee. I asked him about the one negative reviewer and he explained how that review has been re-submitted each year for five years and sometimes under a different name. It was in a distant city, he did it as a favor, and there wasn't anything he could have done to please that customer. I trust...read full review