About Genesis Clinical Services, S.C.
Genesis Clinical Services, S.C. is a mental health clinic that offers both telehealth and in-office appointments. The clinic has been praised for its excellent care and attentive doctors. Patients have reported feeling heard and understood by the psychiatrists, leading to accurate diagnoses and improved lives. One patient expressed gratitude for the doctor's ability to correctly diagnose them after years of struggling with other healthcare providers. The clinic has a long history of serving patients, with some individuals being clients for over 20 years. Patients appreciate the clinic's commitment to thorough care, including reviewing old records and collaborating with other professionals. They also highlight the availability of the doctors for support when needed. The clinic emphasizes the importance of punctuality for appointments. Patients are reminded that being late or missing appointments can disrupt the doctors' schedules. One patient, while acknowledging the challenges of the US healthcare system, shared their positive experience with Genesis Clinical Services. They praised the clinic's staff for their efforts in navigating the complexities of insurance claims. The patient described a situation where an insurance claim processing error caused significant stress and frustration. While both Genesis and the insurance company initially attributed the issue to the other, the patient ultimately resolved the problem. They highlighted the importance of clear communication and patient advocacy in dealing with healthcare system complexities.
Dr. Van Byssum is amazing and would recommend her to anyone. She helped me a lot. My frustrations lie when I didn't pay my bill for around $50 and it was sent to collections. I called twice and was told to call back when they got confirmation that it was paid by two different people. I then called twice to confirm that it was paid and left messages with no return call. I then got ahold of someone and was told their policy was to not accept patients back after a bill was sent to collections. I take full responsibility for it getting that far, and accept the consequences. I just wish I wasn't told different things by different people. I'd still recommend them, but just...read full review
Dr. Orland...This man is smart, caring, efficient, warm, and best of all an AMAZING Psychiatrist. Simply put, he figured it out! My kid was struggling with the right meds, couldn't figure out her mental health issues... Dr. Orland figured it out. She's thriving and living her journey as she should. If I could attach a million dollars to each of these stars, I would! Dr. Orland deserve it and so much more!
I highly recommend these compassionate and empathetic yet professional group of therapists and psychiatrists. When I call they always answer the phone. I do not play phone tag like all the others I called for a new patient appointment. They are also open in the evening and weekends. They have medication management as well as cognitive talk therapy. No waiting list