Access West Chicago Family Health Center

Feb 2024

Good afternoon, I'm Blanca Cueva, a patient of Doctor Steven Chapa, the care is excellent, he makes you feel confident, I have had a very chronic situation, but with him, as a doctor, I feel very safe, he is always attentive, he explains very patiently when you don't understand, other than being your doctor, he is a great friend, that's how all doctors should be to make us feel happy and not afraid, thank you very much for being like that

Feb 2024

As a member of the LGBTQIA+ community, I do not always have excellent experiences with medical providers. Since coming to Access West Chicago, I have been blown away by the affirming care & general kindness of my practioners, Mary Winnakur & Colleen Joseph. I cried today after my pap smear, because of the relief of having my pain validated & also the sadness at it taking over ten years. I have lived with debilitating menstrual pain since I was a young teen, and today was the first time my pain has been taken seriously and I've walked away feeling cared for and with a plan that can help me moving forward. Exceptional service.

Nov 2023

Steven Chapa, PA was very compassionate and and understanding. Which is a quality that I have not encountered in other physicians as of late. Most importantly, he listened to and understood my concerns. He did not forget that he was seeing me on one of my worst days and he eased my severe anxiety over a back injury. He was very timely in getting back to me with the results of the x-rays and subsequent referrals that I needed, and all communication in general. I can't express how grateful I am for his time and dedication to his profession. Thank you for all your help!!!