About Merts Heating, Air Conditioning, Plumbing, and Electric
Merts Heating & Air Conditioning, established in 1952, is a reliable provider of HVAC services in Steger, Illinois, and the surrounding areas. The company offers various services, including heating and cooling installation, repair, maintenance, and indoor air quality solutions. Their certified technicians are available 24/7 for emergency services to ensure comfort in homes and businesses year-round. Technicians are prompt, friendly, and professional, providing excellent service and clear explanations. They go above and beyond, providing a seamless experience and very reasonable quotes for new units with installation. Customers have praised the company's prompt service and technicians' willingness to explain options in detail. The technicians have also demonstrated excellent customer service by addressing any issues that may arise. However, one customer mentioned an unusual experience with a commercial unit routine cleaning and suggested signing a service contract to ensure clear expectations. Overall, Merts Heating & Air Conditioning is a reliable and professional HVAC service provider, offering high-quality services and excellent customer care.
Mert's worked with me to address issues I had for several years. Priscilla was most helpful and proactive. She provides wonderful customer service. They reached back out to me to make sure I was satisfied. They went above and beyond to make sure things were right. I plan on keeping them for future services. 5 ⭐. Highly recommended!! Thanks again!
Manny was my service man. The 5 score is for him. Extraordinary customer service, kindness, and thorough expertise in reviewing what my AC needed or didn’t need.
Thank you, Manny!
Matise and Miguel were amazing technicians. They were prompt and efficient. Once they finished, they clearly explained the work they did and how the new system worked. I hope the next time I have work done with 4 Seasons that Matise and Miguel are the techs.