About CARSTAR Imperial Auto Works
CARSTAR Imperial Auto Works is a wonderful shop with friendly, prompt, and effective staff. They excel at communicating with customers and getting the job done quickly. The business is State Farm authorized and offers good hours and availability. Their team provides great service, explaining what's needed and keeping customers informed. They have a reputation for finishing repairs ahead of schedule, as seen in several cases. The staff is attentive, making calls to ensure customers have no questions or concerns. This CARSTAR location has earned a reputation for smooth and efficient repairs, making it a great choice for those in need of auto body repair, auto glass repair, or collision repair. Customers have experienced caring and excellent customer service, with body work appearing flawless and completed a day early. The general manager, George, delivered work on time as promised, and the final result was fantastic. The office personnel are very professional and coordinated well with Enterprise, arranging for a car rental on site.
Big thank you to the team at Carstar Imperial Auto Works for repairing my Acura MDX after I had a front end collusion with a deer. Thankfully it was mostly cosmetic and state farm and Carstar handled the process in a timely manner. Thanks to the skill and attention to detail by the technicians my suv looks brand new! Highly recommend this place.
This Carstar Imperial Auto Works in Skokie, truly deserves more than five stars.
I had an excellent experience with this company — they were incredibly easy to work with. The management took care of everything for me: communicating with the insurance company, arranging a rental car, and doing an outstanding job repairing my vehicle.
Highly recommended!
Carstar underpromised and over delivered! Not only did they have the repair completed a day sooner than they promised, but the car was completely cleaned and vacuumed! Car hasn’t looked so good since I bought it. And everyone was so polite and helpful. Great experience during a stressful time for me.