The Porsche Service Center provides an exceptional car-buying experience, known for its transparency, professionalism, and personalized service. Customers praise the staff's expertise, including Travis, Mike, and Milton, who are described as knowledgeable, accommodating, and helpful throughout the process. The dealership is praised for its commitment to customer satisfaction, with a seamless transaction and no pressure tactics. Overall, the Porsche Service Center is highly recommended for its excellent service and ability to make even the most significant purchases, like a Porsche 911, a comfortable and enjoyable experience.
Got my annual check up and oil change done. Overall experience was pleasant and very professional about doing their business. However, I got a qouted to fix the hood strut for $475. The struts are literally $25 for a pair at Amazon and it's clip on installation, sort of like installing windshield wipers. My expertise of hand skills are pretty much limited to changing a light bulb or replace a toilet paper. And I got both struts installed less than 3 mins because it's literally a clip on.Where and how In the world can you charge this price for a simple installation with low material cost? This makes me believe the dealer is charging at least 10 - 20 times more than the… read full review
Jan 2023
2.0★★☆☆☆
Got my annual check up and oil change done. Overall experience was pleasant and very professional about doing their business. However, I got a qouted to fix the hood strut for $475. The struts are literally $25 for a pair at Amazon and it's clip on installation, sort of like installing windshield wipers. My expertise of hand skills are pretty much limited to changing a light bulb or replace a toilet paper. And I got both struts installed less than 3 mins because it's literally a clip on. Where and how In the world can you charge this price for a simple installation with low material cost? This makes me believe the dealer is charging at least 10 - 20 times more than the cost of non dealer just because it sticks a porsche badge on it. I'm afraid I might get charged with porsche air while walking nearby the dealer. Disgusting!
Oct 2022
5.0★★★★★
Staff is always great and take care of their customers. I have been coming here for 5 yrs for yearly service. I sometimes hang out in the waiting area which is great and even better post-renovations. Otherwise i get loaner. One time i had to wait a little longer than expected, and they bought me a Starbucks for the trouble. They usually get the work done in a timely manner however and are good at communicating. Love chatting with the staff as they are car people. I had my wheels done a few times from some minor curb rash and they looked perfect when done. Overall great customer service and keep my 911 running strong.
