About JCPenney
JCPenney is a well-known retailer that offers a wide range of apparel and home furnishings. Customers appreciate the friendly and knowledgeable staff who go above and beyond to assist them. For instance, a sales associate in the mattress department provided exceptional service by thoroughly explaining options and ensuring a smooth order process. Another employee helped a customer understand various offers and rewards, leading to significant savings. Additionally, staff members are recognized for their kindness and support during difficult times, such as helping a customer find appropriate clothing for a funeral. With a large selection of products, including kids’, men’s, and women’s apparel, as well as footwear, jewelry, and beauty products, JCPenney is dedicated to providing quality and value to its shoppers. Free shipping and curbside pickup options further enhance the shopping experience.
Store itself is ok, the employees are awful. The 2 older women working the pickup desk were so rude and talking about other employees while customers were standing waiting for service. I would expect that behavior from a teenager not grown women. Very negative employees at this store.
This store (Woodfield Mall) was so clean, organized and well stocked, with well kept fitting rooms. I rarely shop in brick and mortar stores (its like they stopped trying and know they are a disappointment). But JC Penny made it a quick and easy experience to find what I needed, be happy with my merchandise's quality and style, and satisfied with the value in their savings. 100% will return for my next brick and mortar shopping experience.
Tim was the best in
The suits department 5 star service was just looking for a pair of pants walked out with a suit , pants and two shirts. He measured me and made sure everything fit well. Good deals right now for fathers day.