About First Home Improvement Inc
First Home Improvement Inc. is a family-owned business located in Palatine, IL. Established in 2017, they provide free inspections and estimates for roof and siding work. The company is recognized for its professional service and commitment to customer satisfaction. Clients report positive experiences with their sales representatives, such as Galo and Luke Pilalis, who are helpful and responsive. Customers appreciate the thoroughness of the crews and the quality of their work. The new roofs installed receive high praise for their appearance, with many clients expressing their happiness with the results. Suggestions for improvement include having a manager onsite during roof installations and recommending wider gutters. Some customers also suggest offering additional services, like wood replacement, to address potential covered damage. Overall, First Home Improvement Inc. is highly recommended for its seamless processes and dedication to ensuring clients are well-informed and satisfied throughout their projects.
This is a review from one of our customers: "Where do we even begin with this company?! Raymond came into our lives when we needed his expertise, knowledge and assurance the most. His team is amazing, but they wouldn’t be as amazing without him leading them. Words cannot even begin to describe our sincere gratitude for their dedication, tenacity, honesty, exceptional work ethic and insightful explanations. Communication from day 1 has been stellar. From Lisa, their office admin to Don (amazing, hands-on, thorough, invested and the best production guy)to the foreman and the crew, everyone who works for this company should be very proud of the teamwork and collaboration they all do so effortlessly to satisfy the client in the most efficient, weather-proofing way possible. We will definitely recommend First Home Improvement and will hire them for future jobs as well. Thank you for giving us the peace of mind we so longed for! - Nick and Vickie"
I recently had my roof and siding replace by 1st improvement. From beginning to end it was a great experience. Mr. Ray Fern was very informative about what was going on and was very patience with us. I was always in the loop of what was going on to my house. Both the roof crew and siding crew cleaned up very well after the job was done. I would recommend 1st improvement for roof and siding replacement.