Reviews for First Home Improvement Inc
Write a reviewFrom First Home Improvement Inc
Hours
Monday: 8:30AM - 4:30PM
Tuesday: 8:30AM - 4:30PM
Wednesday: 8:30AM - 4:30PM
Thursday: 8:30AM - 4:30PM
Friday: 8:30AM - 4:30PM
Saturday: 8:30AM - 5PM
Sunday: Closed
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Windows Installation
Ratings
Google: 5/5 Facebook: 5/5 BBB: A+First Home Improvement Inc
357 W Northwest Hwy, Palatine
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My sales rep Brian Shaughnessy. He worked with us very well. The roofing crew did the hard work. My suggestions for improvement: 1. Have the manager on site at the time of roof installation as the crew may not be fluent in English, 2. Recommend wider gutters for a home of my size because of potential clogging, 3. Take on other job functions such as any bad wood replacement as a result of possible covered damage such as hail even though it is a little hard to prove. 4. Provide and delegate more power to your sales person who is in contact with the customer, 5 Accept electronic payment.
Kevin and the entire team at First Home were fantastic. He worked around my schedule even when I knew it was probably an inconvenience for him. Kevin and his team were always quick to respond to all my questions via text, email or phone. The roof and siding were installed quicker than I expected. The final result looks great. I give Kevin and First Home my highest and most enthusiastic endorsement. Great people.
Our main point of contact through the whole process was Brain Shaughnessy. I could not have been more pleased with him and the e ntire roofing crew. As a roofing contractor myself in the 1970s, I was impressed and completely satisfied with the work.