About 1st Home Improvement
Reviews for 1st Home Improvement
Write a reviewHours
Monday: 8:30AM - 4:30PM
Tuesday: 8:30AM - 4:30PM
Wednesday: 8:30AM - 4:30PM
Thursday: 8:30AM - 4:30PM
Friday: 8:30AM - 4:30PM
Saturday: ClosedSunday: Closed
First Home Improvement Inc. is a family-owned business located in Palatine, IL. Established in 2017, they provide free inspections and estimates for roof and siding work. The company is recognized for its professional service and commitment to customer satisfaction. Clients report positive experiences with their sales representatives, such as Galo and Luke Pilalis, who are helpful and responsive. Customers appreciate the thoroughness of the crews and the quality of their work. The new roofs installed receive high praise for their appearance, with many clients expressing their happiness with the results. Suggestions for improvement include having a manager onsite during roof installations and recommending wider gutters. Some customers also suggest offering additional services, like wood replacement, to address potential covered damage. Overall, First Home Improvement Inc. is highly recommended for its seamless processes and dedication to ensuring clients are well-informed and satisfied throughout their projects.
Would highly recommend 1st Home Improvement! We worked with Ray the owner and he delivered on everything he had promised. Insurance went smoothly, Installation was quick and clean up was immaculate. They took extra care with our landscaping and even got our project done a month earlier than scheduled!
I highly recommend -1st HOME IMPROVEMENT for their honesty, professionalism and great quality work.They replaced our entire roof and gutters with high quality shingles including the 2 skylight windows. Thank you and your crew for they did an excellent job. They were courteous and thorough in clean-ups after job is completed. Raymond Souri is the Managing Director who is so kind and trustworthy with good work ethics, knowledgeable, professional and articulate and did above and beyond in addressing all my concerns from the beginning of the project to the financial point of view, worked along side with my Home Insurance Co. and even gave me a good promotional discount....read full review
1st Home Improvement helped me from start to finish with our insurance claim and we were able to get a new roof and siding covered due to hail damage. They guided me through the claim process and the job was superb. After a couple of years, one piece of window flashing came out of place, and though they didn't have to because the job was out of warranty, they came out and fixed the window flashing at no extra cost to me. Very pleased with this level of customer service.