About EPIC Urgent & Family Care
EPIC Urgent & Family Care is a walk-in medical clinic in Palatine that specializes in urgent care, family medicine, pediatrics, and women's health. As a family-owned clinic, they focus on personalized medicine. Patients are greeted with a warm welcome from the front desk and encounter knowledgeable, thorough staff and providers. Many reviews highlight the minimal wait times, clean and organized environment, and friendly staff that help ease stress during visits. Providers take the time to listen to concerns and explain treatment plans clearly. Patients appreciate the quality and compassionate care, feeling they can rely on the professional team for urgent care needs. The clinic is especially praised for its seamless customer service and dedicated staff. One patient noted the wonderful experience with blood draws, mentioning that it was the first time they didn't feel anything. Overall, EPIC Urgent & Family Care is highly recommended for its caring atmosphere and the professionalism of its staff, who consistently provide a pleasant experience, especially for families.
What a wonderful clinic! I want to sincerely appreciate everyone working here from the receptionist to the entire staff, especially Dr. Patel. My school was giving me a lot of issues with my vaccination records, and I kept coming back again and again. They never got tired of me, even when I was already tired myself.
Dr. Patel solved everything for me, and I am truly happy. Thank you all so much for your patience, kindness, and professionalism. I will definitely continue to recommend this place!
I needed a DOT physical for my CDL. I need a stress test every year due to heart surgery 11 years ago. They made it very simple to get through this hurdle. Dr. Patel was very friendly and professional. Recommended.
I had a wonderful experience visiting this clinic. The entire staff was absolutely wonderful—incredibly friendly, professional, and attentive. I was seen quickly, without a long wait, which was a huge plus. I highly recommend it.