Home Health Care near Ofallon

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“Nathan was very friendly and professional. Explained equipment and directions thoroughly A very nice man“

“The assessment process was smooth and effective. Management was thorough and clear of all services provided. Direct contact and communication was excellent.“

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“Christina Kirkou, Respiratory Therapist at American Homepatient in Collinsville, IL was amazing! She gave me more than ample time at my appointment to answer all of my questions and went over my new CPAP machine in its entirety. Christina listened to my needs and concerns. My face was measured for a proper mask fitting. A very knowledgeable and compassionate healthcare worker. Christina is an asset to the organization. She really cares about her patients and does right by them. Better than my other DME company. If you are looking for a new DME company for your respiratory needs check them out.

My doctor suggested I get a new CPAP mask, from the one I was originally set up on, due to my recent sinus surgery. I had an appointment within 2 days. Once again Christina Kirkou, Respiratory Therapist, hit the ball out of the park! She showed me my options and gave her expert opinion on which mask(s) would work best in my situation. Their mask fit guarantee is a real thing. Ms. Kirkou's attention to detail and exemplary customer service is unapparelled to what one receives in today's business world. Many thanks to Christina again!“

“I would like to say thank you to the Avid Caregivers. They are amazing. Super nice, caring, very helpful. I highly recommend this company. Whenever I called, all the girls in the office were super helpful, knowledgeable and on top of whatever was needed to accommodate what was needed to be done. The caregivers and office girls are definitely top notch. Thank you, you are all greatly appreciated!!!!“

“This is a honest caring company you can trust , and believe in among others they don't only tell you about there greatness they show and prove to you there greatness“

“Great place to work. Office staff is super friendly, good hours and I love my clients!“

“Not sure how to spell her name, but Tammy was so helpful and kind. I have a 90 year old grandma that I am going to need to be the caregiver for, and was lost in how to begin the process. Tammy was very helpful and made the process seem less overwhelming for me.“

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“We have worked along SIVNA many times and it is always a great experience. Their staff is very knowledgeable and friendly, and we can always trust them to take good care of our clients. They have worked with us for years on community service project for seniors!“

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“Have used this agency since May of this year...all the caregivers do a great job. They are dependable and professional. They provide true care and I am so happy I have them as a resource to care for my Mother. Billing is so easy and it is a total blessing to us.“

“Do not use mail order unless you use the Collinsville store. When I called the Collinsville facility about the following incident, they bent over backwards to help me get the right mask immediately.I ordered a mask and headgear requesting size extra small. I waited ten days and called again at which time I was assured that they would be processing the order soon and that I would be getting the extra small. Seven days later, I recieved the wrong size and they would not replace it until they received the equiptment they sent. I was informed that I would have to wait until they could get me a return authorization, that could take up to 72 hours, and that the correct mask would not be shipped until they receive the wrong one.I called the Collinsville facility and they bent over backwards to help me get the right mask immediately.“