About A Place At Home - Metro East
A Place At Home - Metro East provides compassionate and professional care to help seniors remain in the comfort of their own home. They offer companion care, home care services, and personal care. When it is time to transition to a Senior Living community, they offer a personalized, no-cost service to find the right fit. Reviews highlight a great boss and an awesome team of caregivers. The owner is noted for being incredibly responsive, providing advice and flexibility, and maintaining great communication at all hours. Families report that the caregivers are very helpful, professional, and positive, providing the best care. This service is a big help, with staff doing everything they can to ensure satisfaction. Many strongly recommend the company for in-home care services during challenging times.
Annie E. Went above and beyond. My Dad went on hospice on Friday. The next day Annie came to the house to go over the contract. Before we got started on it, my Dad passed away. She could have just left and said there services were no longer needed. Instead, she not only called the hospice nurse she stayed with us until the nurse arrived explaining what would happen next and being very compassionate and comforting to us. I knew right then I would recommend them to everyone.
Thomasina Pfeiffer at A place at home is absolutely amazing And very professional, any questions or concerns you may have she would definitely take the time out to explain anything that you need to know very patient and understanding it doesn’t matter what time of the day it is she would absolutely answer her phone to make sure that you in your family needs are being taken care of I can absolutely say that she’s the best at what she does I will highly recommend this company for service
After being dissatisfied with our previous company, I consulted the internet for another one that could provide 24 hour care for my husband and me. In reading the mission statement for A Place at Home Metro East, I decided that this was the place for us. The company has not disappointed. At times, Britt, the owner has filled in for a shift when caregivers were not available! I especially like that prospective caregivers are matched, as much as possible, to a client’s personality and needs. Two of my wonderful caregivers have been with me for 3 and almost 4 years! I also especially like when caregivers go above and beyond what is on suggested list. The office staff...read full review