7:30AM - 6PM
9021 Harlem Ave, Morton Grove7AM - 6PM
7000 Golf Rd, Morton Grove“After scheduling an appt for service over the phone I didn't feel comfortable coming in because of the experience i had with the BDC department, but when i got there I asked for a servis advisor that speaks Polish so I can feel more comfortable and luckily there was one, Jessica, she made my service experience great, she was very kind, helpful, she went thru all my questions and concerns, explained everything, took care of me and my RS5 perfectly ?. I highly recommend her. And thank you to the technician.“
7:30AM - 5PM
260 Skokie Valley Rd, Highland Park“Highly recommend BlueSky! My battery was almost depleted when I pulled into their parking lot. They were fully booked for the day but they still fit me into their busy day so I would be able to make it to my scheduled appointment. Their mechanic worked through his lunch in order to help me out!!!“
8AM - 7PM
2231 N Long Ave, Chicago“Great windshield replacement experience today!
Upfront pricing (I was worried about the recalibration add on during the process but it was well explained and I didn’t have to pay extra). Great customer service and good very knowledgeable people:)
Professional work, experienced staff !
Punctuality / flexible on location, offering to replace the windshield in your garage.
Hope you don’t need such service but highly recommend it in case you do.“
7AM - 7PM
1350 N Cherry Ave, Chicago“It was a great experience with Kim and the Lucid delivery experience. She is the best!“
7AM - 6PM
1509 S River Rd Ste B, Des Plaines“Awesome personable staff, they actually seem happy to be at work. Always a GREAT experience when I take my car there. The techs take their time to find and thoughtfully recommend what is needed, going over the pros and cons; no pressure to accept the recommendations. Matthew is a ray light, informative and just a pleasure to work with; even providing a pick up return ride when my vehicle was ready.“
8AM - 4PM
2333 N 17th Ave, Franklin Park“Joe was a fabulous technician!!
He explained everything he was doing and things to look out for to ensure our lift continues to work efficiently.“
8AM - 6PM
240 Industrial Ln #6, Wheeling“Mikes a great mechanic. He will be honest and fair car will be running like new, plus normal wear and tear. No better experienced car technician than Mike. Thank you Mike’s Auto!“
8AM - 5PM
2015 N Cicero Ave, Chicago“Excellent service & professional, the best place to fix you a/c problems!!! Harold take care of your cars and customer!! Very satisfied and 100% recommended!!!“
9AM - 5PM
3405 W Lake St, Melrose Park“I definitely recommend this shop I came in to get my car fixed and painted the work they did was amazing! The staff is very friendly and the prices are great, they did an outstanding job!!“
9AM - 8PM
9401 N Milwaukee Ave, Niles“Adam got my remote starter added to my 2006 Mustang. Bill got my wiper blades done this past week. This is not my first service experience with this great team. Always on point always great communication and service. Thank you.“
7AM - 4PM
3067 N Elston Ave, Chicago“I want to share a heartfelt thank-you to the Tesla Service Center on Elston and especially Service Manager Kevin Dowling.
I came in as a walk-in with two passenger-side tires torn on the sidewall after hitting a pothole—in the middle of a brutal Chicago cold snap (we’ve been dealing with negative 20-degree temperatures). I had no appointment, but Kevin treated it like what it was: a genuine safety issue. He accepted me immediately and got the team moving when I really needed help.
The Elston team truly went above and beyond. They didn’t just replace the two damaged tires—they also rotated the tires, replaced my windshield wipers, and even cleaned the interior Tesla camera, all while I was dealing with a situation that could have turned dangerous fast. Two sidewall failures on the same side of a vehicle is not something to gamble with. Their urgency, professionalism, and attention to detail gave me real peace of mind.
This experience reinforced why I chose Tesla in the first place. Over time I’ve genuinely felt taken care of by people across the Tesla ecosystem in Chicago—from Russell and Matt at the Gold Coast sales location when I bought my 2025 Model 3 Highland, to Kevin and Austin at the Des Plaines service center, and now Kevin and the team at Elston. Seeing familiar faces and consistent professionalism says a lot.
Lastly, for anyone driving in Chicago: I have the Tesla Wheel & Tire Protection Plan, and I can say firsthand it’s worth it. In a city with potholes like ours, the monthly cost is a small price to pay compared to what this could have cost out of pocket.
Based on today’s experience, I would absolutely choose the Elston Service Center again with complete confidence, and I’d recommend them without hesitation. Thank you again to Kevin Dowling and everyone at the Elston Service Center for treating me like a priority, taking the safety situation seriously, and delivering service that exceeded expectations. I’m truly grateful and proud to be part of the Tesla community.“
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“I will recommend Michael for all of your car needs!! I’ve been coming here with multiple of my vehicles and they always did a great job!! There is no job that they can’t handle!! I would recommend for everyone! Honest people and great work!!“