Lucid Service Center Chicago is known for its exceptional customer service. The team, including Jeremy, Todd, Edward, and Ed, goes above and beyond to ensure a smooth and satisfactory experience for customers. They are knowledgeable, responsive, and cooperative, taking care of every detail from pick-up to delivery. The center's staff is engaged and willing to assist with any queries, providing a great experience from start to finish.
I was very pleased with Samantha and the entire delivery process. There was a lot to take in, and she gave me exactly the right amount of information to get started, knowing I could pick up the rest as I settled in. She clearly understands how overwhelming delivery day can be and guided me through it with confidence and clarity. Samantha was courteous, patient, and thoroughly professional throughout. I couldn’t have asked for a better experience.
I recently picked up a used Lucid Air Grand Touring from the Goose Island location in Chicago, and the entire experience was incredibly rewarding. From start to finish, the pickup process was smooth, efficient, and entirely stress-free.
Lucid really knows how to make vehicle delivery feel special. The unveiling was highly accommodating and beautifully executed—having the car waiting under a sleek, Lucid-branded cover added a wonderful layer of luxury and excitement to the day.
A massive shoutout to Samantha, the Senior Delivery Associate who assisted me. She provided expert, helpful guidance while walking me through the setup, ensuring I was completely comfortable… read full review
Amazing customer service from start to finish. Our attendant delivered a true white-glove experience and made the whole visit feel seamless and professional. The vehicle demo and walkthrough were very informative! They took the time to answer every techy question and made sure we felt comfortable with all the features before leaving. A top-tier service experience. Thx!
1350 North Cherry Avenue, Chicago, IL 60642
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