About IBJI Libertyville OrthoAccess Immediate Care
IBJI Libertyville OrthoAccess Immediate Care has been highly praised by several patients for their professional and efficient service. The orthopedic clinic has multiple locations, making it convenient for patients to find a nearby office. Patients have reported short wait times, with one individual securing an appointment the morning after their injury. Staff members, such as Juanita and Jada, have been described as welcoming and helpful, ensuring patients feel comfortable throughout the process. The clinic utilizes technology to enhance the patient experience, providing Microsoft Surface tablets for intake history in consideration of patients' abilities. Dr. Angelo Savino has been commended for his thorough examinations and quick diagnoses, as well as his caring demeanor. The x-ray and casting processes have been noted as efficient, with one patient's appointment being completed in under two hours. A young patient felt at ease during her visit, appreciating the kind and knowledgeable staff who helped her through a traumatic experience. Dr. Chams and the team at IBJI have been recognized for their long-term care of patients, demonstrating a commitment to building lasting relationships with those they serve. In summary, IBJI Libertyville OrthoAccess Immediate Care stands out for its patient-focused approach, streamlined processes, and compassionate staff, making it a highly recommended orthopedic clinic for those in need of immediate care.
I found IBJI after a quick search when I hurt my hand. I was surprised first by how many locations they have meaning I found a convenient location for me. I hurt my hand in the evening and by 630am I was able to get an appointment at 830am. I got there at 8am per instructions as a new patient. Juanita greeted me warmly and helped me get checked in. She gave me a Microsoft Surface tablet to go through intake history since it was too hard to write. Super nice touch for patients. I was called back by a pleasant young woman who I think was named Jada if I heard correctly. Two minutes later Dr. Angelo Savino came in, did a thorough examination of my hand and wrist then sent me for x-rays. That process was quick and efficient too. The x-ray technician took me back to the exam room where I was met by Dr. Savino in about five minutes. He gave me the confirmation that I caught a nasty case of carpal tunnel syndrome. He sent in a prescription for Prednisone and sent me into a room to be fitted for a brace. One hour and ten minutes after walking in, I was leaving feeling well cared for by a professional and efficient team that really seems to care for their patients well being and also considers that patients have other things to do with their day than sit around waiting for a doctor. I'm thoroughly impressed with my first encounter with a health care facility in Illinois. Well done IBJI. You have a big new fan.
Best experience we’ve had in healthcare in a very long time! My daughter fell on outstretched hands at camp. We were seen by the wonderful Sr. Sevono, had x-rays, and got our custom removable casts (broke both radii) all in under two hours! Amazing, kind, knowledgeable docs, staff, and OTs made this an absolutely non-traumatic experience for a scared 5 year old! Thank you!!!
Thanks to Dr. Chams and the entire team at IBJI Libertyville and Grayslake for taking care of our son’s miniscus tear in a speedy and caring manner. Can’t thank you enough for being our physician for the past 10+ years.