Reviews for All-Star Heating & Air Conditioning Inc.

Feb 2023

All Star gave us the best quote for a new furnace in the DeKalb area. Greg and his team are very knowledgeable, professional, and personable. Greg is quick, efficient, and flexible for needed repairs.Edited to say Greg has sold and moved on from All Star. We no longer use this company.
Dec 2020

Overall, this place is pretty responsive, and they were able to get a technician here very quickly. I had done service with them last year to fix a broken part. This time, I had to call them out twice in order to properly identify the issue though. A part broke the day after they came the first time (and after I was first charged for cleaning which I didn't ask for and wasn't the issue). I was given an estimate to fix the part, and it was wildly expensive. The technician also said my heat exchanger could break soon based on CO readings (1 ppm...), but that was not true because those are somewhat normal readings and I have a CO detector in my home. The heat exchanger is...read full review
Aug 2020

Our AC went out during the recent heat wave, and when I called All Star, Jason made time to come over within a couple of hours of my call. He did an inspection and we discussed options, then he prepared a quote that included the options and their respective price points. It was a very transparent and straightforward process. We decided to have the furnace and AC replaced, as they were both ancient. The installation was scheduled for the following week, and all was good, except that it was very hot in our house! The next day, Jason contacted me and offered us a loaner window AC unit. He delivered and installed it, and I'm here to tell you, it was a life saver!When it came...read full review

From All-Star Heating & Air Conditioning Inc.

We are in the comfort business and provide peace of mind to our customers with 24 hours a day 365 days a year service. Our mission is to acquire and retain customers and provide the best overall value in products and services. We are a member of the DeKalb Chamber of Commerce, Better Business Bureau with an A+ Rating, Licensed, Bonded, & Insured. We are also nationally certified with NATE, a government agency program that test technicians across America on designing, servicing, & installation of heating & air conditioning products. Every five years we have to go back and re-test to stay current with the changes in technology. We offer referrals because word of mouth is the best form of advertising.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours