Dr. Joy Goffron-Kluge and Karen were very professional, kind, and thorough. I threw my glasses away by mistake, and was way overdue for an exam. When it comes to eyes, I am complicated. I have a couple interesting things going on with my eyes, so I assume that I’m probably not the easiest of patients, when comes down to determining exactly what prescription is needed or best. It was clear to me, that Dr. Joy is amazing at what she does! She took her time with my exam, and in doing so, I’m confident she found the best prescription to fit my specific needs. She was also able to find, and send me home with some contacts that same day. I was very grateful to, have something to wear until my new glasses and contacts arrived! Karen was knowledgeable about my insurance coverage, and helped me pick out frames. She encouraged me to try on so many pairs- that was very nice. My new contacts were mailed directly to my home, and I received them within only 2 days. I couldn’t believe how fast they came! What a surprise! Overall, I had an exceptionally pleasant experience, and I highly recommend Dr. Joy Goffron-Kluge and her team. Thank you!
About Fielmann Vision Care
Shopko Optical in Crystal Lake, IL, is dedicated to patient care and overall well-being. Located at 6215 Northwest Hwy, the business prioritizes personalized and comprehensive eyecare. Patients consistently praise Dr. Herba for his expertise and friendly demeanor, noting his long-standing relationships with families across generations. The staff is recognized for their friendliness and knowledge, with team members like Mei and Karen highlighted for their helpfulness during visits. Customers share positive experiences, from being greeted warmly upon entering the store to receiving assistance in choosing frames that fit well. Many express their willingness to travel long distances for the quality care they receive at Shopko Optical, valuing the trust and comfort established in their eyecare journey. Overall, Shopko Optical is committed to ensuring that every patient feels valued and satisfied with their service, as reflected in the thorough exams and supportive staff.
Reviews
Emily was a sweetheart very good customer service.Emily and Dr Joy Goffron-Kluge made you feel very comfortable.First time there today and I liked it, never will go anywhere else.Thank you
I always have a great experience at ShopKo. I recently went in for an eye exam and had to bring my 2 young daughters. The entire staff was very patient and helped keep my littles happy!
Dr. Herba is amazing. He is one of the most genuine and caring doctors I've ever had. And I've been seeing him since I was little! He always remembers me and my family!
Karen was SO helpful when it came to picking out my new frames.
I highly recommend Dr Herba and his staff at Shopko!
Photos
Hours
Monday 8AM - 6PM
Tuesday 8AM - 6PM
Wednesday 8AM - 6PM
Thursday 8AM - 6PM
Friday 8AM - 6PM
Saturday 8AM - 2PM
Sunday Closed
Good to know
- walk-ins welcome
- wheelchair accessible
- accepts credit cards
- accepts insurance
Location
5006 Northwest Highway, Crystal Lake, IL 60014
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