Integrity Restoration, Inc.
“After a devastating fire, our home was considered a total loss. We lost everything. In the blink of an eye, everything changed for our family, and at the time, it felt like things were never going to be the same again. After taking some time to literally pick ourselves back up and process what had happened, we had to figure out how we were going to get our home back. The difficult part was knowing who we could trust to help us do it.
Everything happened so quickly. Before you've even had a chance to fully understand what just happened, companies are showing up and you're being asked to make major decisions during one of the most overwhelming and confusing moments of your life. We spoke with and interviewed several companies, and we're so glad we did. With some, it was hard not to feel like just another insurance claim, or another dollar sign.
Then we met Tim from Integrity Restoration. From our very first conversation, I had a gut feeling that Tim was the real deal, and as the months went by, he proved that first impression right. He listened to us, answered our questions, explained what was happening and what to expect, and never made us feel rushed or pressured. More than anything, we felt like he genuinely cared about our family and about getting our home back.
They took on what was essentially a complete rebuild of our home. Throughout the process, Tim kept us involved every step of the way. He gave us the opportunity to choose our colors, finishes, and the details that would make the house feel like ours again.
The quality of the work was outstanding, Tim handled the entire experience. He was professional, patient, straightforward, dependable, and transparent from beginning to end.
And when everything was finally finished, it felt like we had our home back.
Thank you, Tim, and everyone at Integrity Restoration.
We will always be grateful.”
