About Browns Heating & Cooling
Browns Heating & Cooling is a professional HVAC service provider in Chicago and surrounding areas with EPA-certified and factory-trained technicians. They offer comprehensive heating and air conditioning services, including boiler repair, at flat-rate, no-haggle pricing. The company is committed to customer satisfaction, ensuring prompt and thorough work, and excellent communication. Reviewers praise the team's professionalism, friendliness, and knowledge. Customers highlight reasonable prices, flexible scheduling, and outstanding work. In emergency situations, Browns Heating & Cooling is known for quick response and reliability. They receive positive feedback for effective solutions, like humidifiers that improve indoor air quality. Daniel and his group fix duct leaks and replace outdated equipment with modern, energy-efficient air conditioners, saving energy and inspiring cost reductions. Mike and Mark skillfully installed a new, cutting-edge HVAC system, demonstrating expertise and experience, and exuding professionalism. They left places in wonderful shape with great respect.
I called Browns late Tuesday during a heatwave, and they were able to schedule a service appointment for the next day. The service call cost $125, but that amount goes towards any repair cost if needed so the initial call is essentially free if you need service costing more than $125.
The techs arrived exactly on time at the start of the appointment window, and quickly found the issues (dirty condenser coils, refrigerant top-off, and system sealant to address the small leak). Ramond clearly explained the impact of each along with the cost to fix, then confirmed which services I wanted and what my total would be before starting the work. I also appreciate that...read full review
Quick responses from a professional company. Although it was peak season for AC’s, they were able to send a crew over within 24-hours. This was so critical for us with 3 young kids in the house and the temps rising to 85 degrees.
Angelique on the phone gave clear instructions on what I needed to do before the service guys showed up. Ramod & Eric were courteous and wore shoe covers as they entered the house. They took a quick look and knew what needed to be done immediately.
As a Realtor, I’ve changed many an AC units and their prices were very fair. We ended up repairing instead of a new AC unit. The repair was less than what he originally quoted. How...read full review
Obsessed 10/10. So friendly, really responsive company, cute service techs (big plus haha), honest, fast and reliable. They were literally here the next day. Love them, hate my 30 year old furnace.