Water Heater Installation Repair near Collinsville

“10 ? STARS

They were amazing. Actually showed up early. Very knowledgeable. Everyone I spoke to was awesome. I will definitely recommend them to others.“

“I use this company on repeat in my real estate business. They are fair, transparent, and gets things done in a timely manner. Local hard working family owned business.“

“I wanted to review my latest service experience call with Embrich Plumbing company. My water heater was very old and needed to be replaced. After the install, installers ran into some issues with the water heater not venting properly and safely (this was no fault of Embrich's - just unforeseen and unfortunate circumstances.) Unfortunately this was late afternoon on a Friday, and after trying everything they could think of (including calling in one of their HVAC employees who stayed for over an hour), they had to leave with the water heater off for safety reasons. Knowing I needed hot water as soon as posible, Embrich employees worked Friday evening and even on Saturday to help me get the help I needed (chimney sweep services.) We eventually got everything working properly and safely. While the install did not go 100% perfectly (again - no fault of Embrich's), everyone on the team worked hard to do what they could to help with the install and to communicate with me as the customer to make sure I understood the situation and was satisfied with the install and their employees' efforts. I wanted to commend everyone at Embrich for helping me to resolve this situation safely and as quickly as possible - this includes installers (Cody, Ben), HVAC (Malcom) front office staff (Courtney, Bonnie), and service managers (Damon, Isaac) - sorry if I left anyone out. It's great to work with a company that truly cares about their customers and their needs - highly recommended!“

“Had a valuable item fall down the bathroom sink. They came within the hour, and retrieved it in the trap saving me a couple thousand dollars! Patrick was done within 20 minutes! THANK YOU!!“

“I had a leaky waste line and a faulty faucet that had been "fixed" before. Ryan came in, assessed the issues, provided a quote, and three hours later left my house with the problem solved and in better condition than he found it! Clean up was awesome! His price was fair, and this company is excellent to work with!“

“Chase came this morning and unclogged my kitchen sink. Discovered my faucet is leaking, suggested how to use it until replacement. Highly recommend.“

“The plumbing work performed by Dan and Joe was excellent from start to finish. The team followed all required building codes and clearly demonstrated a strong commitment to doing the job the right way. Every part of the installation was done with precision and professionalism, giving me complete confidence in the quality of their work.

Beyond the technical side, the crew’s attitudes made the experience even better. They were friendly, respectful, and easy to work with throughout the entire project. I strongly endorse them for any of your plumbing needs!“

“They do a great job. Jim is a super dependable guy ? wouldn’t recommend anyone else!“

“Jeff is top notch! Very knowledgeable, prompt and professional. Makes sure the job is done right! He put a new a.c and furnace in my apartment. Thanks, Jeff and team!“

“Called and was fortunate that the technician had time to service my concern. Shaun did and excellent job on explaining and fixing the issue. Than you!“

“Top-notch. Edwardsville's Plumbing has done routine (drain water heater) and large jobs (replace water heater) for us. Always professional, clearly communicating schedule and price estimate, and quality work. Post-Covid, when it was really hard to find repairmen at all, I mentioned to Jeff my frustration at not being able to find an electrician to replace all the baseboard heaters in the house (one of them already broken, the rest just old). He said, "I can do that!" He measured the existing heaters, showed me some options for replacements, and ordered what we picked from a Canadian company. The ordering and delivery proved difficult (we were still seeing lots of supply chain and transportation issues all over the country) and Jeff stayed on top of the whole process, keeping us informed of delays, working out issues with the shipper. When the heaters finally arrived, Jeff and his team installed them in a morning, and hauled the old ones away. As usual, the work itself was expert. Billing for the work was exactly per the estimate. I really appreciate Edwardsville Plumbing's professionalism, ability to do work promptly and neatly, and jump in and go way beyond my expectations. Highly recommended!“