Embrich Plumbing Co. is a licensed, insured, and bonded plumbing company serving residential and commercial clients in Maryville, Illinois. Established in 2001, the company is known for its professional advice, quality work, and excellent service. Clients appreciate the company's clear communication, including detailed explanations of work and upfront estimates. Plumbers are described as polite, efficient, and dedicated to solving problems promptly. Embrich Plumbing Co. emphasizes integrity, dedication, community involvement, and innovation in its work. The company is available 24 hours a day and has received positive reviews from customers, who praise the company's professionalism, customer service, and prompt service.
Recent customer experiences highlight the company's commitment to customer satisfaction. When a water heater was old and needed replacement, the team quickly responded, and although unforeseen issues arose with venting, the technicians worked diligently into the evening and on Saturday to resolve the situation. They even coordinated with chimney sweep services to ensure everything was functioning safely. Customers appreciated how the team communicated clearly and worked hard to get everything working properly.
In another case, technicians Drew and Ben efficiently replaced an old water heater in just two and a half hours, including cleanup. They took the time to show the customer how to operate the new heater and what to do if the pilot light goes out. The team’s professionalism and politeness left a positive impression.
Additionally, when a leak appeared from the second floor, two friendly and professional technicians arrived quickly. They located and repaired the leak within about two hours, and the customer found the prices reasonable. Overall, customers consistently commend Embrich Plumbing Co. for their reliable, prompt, and caring service.
