Winona Cleaners, a local dry cleaning business, has a mixed reputation among its customers. While the new location has been well-received, the quality of service and cleaning has been inconsistent. Some customers have experienced longer cleaning times, improper cleaning, and unsatisfactory alterations. However, others have found the staff to be kind and responsible, and appreciate the convenience of the reusable carrier bag provided. Overall, Winona Cleaners seems to be making an effort to improve, but still has room for refinement in terms of professionalism and attention to detail.
Had two dresses altered and my grandmothers old coat. We had the coat dry cleaned as well but it ended up dissolving the old stitches and requiring a lengthy, complicated repair. They were fantastic in repairing the whole thing and the coat looks brand new now. The service was fast and owner is very friendly. Really nice neighborhood spot.
I took a bunch of tops and sweaters in for dry cleaning services and the sweaters came back with hair and crumbs. They didn't look clean or well taken care of. I will not be back.
New location is nice! And it seems like with the new location ownership is turning over a new leaf in terms of service, attention, and quality of work. It feels like as good a time as ever to give Winona another chance where they lacked professionalism or polish in the past. My most recent visit was great!
5140 N Clark St, Chicago, IL 60640
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