About Smart Cleaners Inc
Smart Cleaners Inc. is highly praised for its excellent cleaning services, with customers noting that their garments, including coats and pants, are returned clean and undamaged. The staff takes time to discuss clothing care and provides helpful advice on maintenance. However, some customers have raised concerns about pricing discrepancies, feeling that the charges do not always match the posted prices. Despite this, many feel that Smart Cleaners is fast, professional, and friendly, making it a popular choice for dry cleaning in Illinois. Overall, the business is recognized for its quality service and customer care but needs to improve pricing transparency.
I don't have a problem with the cleaning service, my problem is with the prices. Prices on the wall say, dress $9.50. Sweater $4.75, blouses $4.75. I brought my dress in and she said $12.00. I said nevermind, I will go somewhere else. Next day, I decided to let them clean it. Now she says $13.00. What? She is making up prices every time I go in there. Next time I bring 3 blouses. She says they are fancy blouses, so she rings up $7.00 per blouse without telling me the price. She said my sweaters are fancy too, so she charges 7.00. These ARE NOT after- five or dressy clothes. I don't know why they got the prices on the wall because this is False Advertisement. I don't...read full review
This is literally the best dry cleaners in Illinois I’ve been everywhere no one can compare to how clean that get whatever you bring them their fast and professional and very friendly