Reviews for Northwest Medical & Urgent Care Center
Write a reviewHours
Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 10AM - 3PM
Sunday: Closed
Tips
accepts credit cards accepts insurance
Ratings
Google: 2.9/5 Facebook: 5/5Northwest Medical & Urgent Care Center
5352-54 N Lincoln Ave, Chicago
Directions Call Website Suggest an Edit
The hours listed are wrong across the board and there is no sane way to make a "reservation." or book any sort of appointment online using their horrible website. Why do you need to make a reservation at an immediate care facility?
Believe the reviews. I mean it when I say out of all the doctors I had, Dr. Khamis was the worst. I only realized that when I left his office and started seeing other better doctors. Because I was a patient for a few years I can write a book on my experiences here. But I’ll try to keep it down to a few red flags. For one, the office is a revolving door and that’s usually a sign of a bigger problem going on but not the biggest deal fine. It’s almost like they tried to fit as many people into one time spot as they can even if they had to make excuses for it later. I waited on average 1-2 hours to see him even with appointments, not that they took walk-ins at the time...read full review
If I could rate zero stars, I would! Just as others have mentioned, walk-ins aren’t accepted. The kicker is their website clearly says they’re professional, compassionate, take insurance… total fluff! The lack of professional customer service is appalling. My mom went walked in since this location is the closest, only to be given the rudest attitude and was turn away bc she didn’t have an appointment. Oddly the women said she could be seen but needed to pay a flat $200 and they didn’t take insurance. My mom was happy to pay just to get the medical attention she was seeking, but even agreeing to pay the “first time patient” fee, she was rejected. Why...read full review