New Southtown Medical Group, SC

Jul 2024

The receptionist was really nice and polite. However I did not have my physical insurance card and was not able to be seen. I was able to provide the facility with my membership id and could show them that I had insurance however he would not even come and speak with me. There were no other patients in the facility but he wouldn’t even speak to me. I found that to be very rude. If this was based on the receptionist it would have been 5 stars. Really saddened by this experience. I could only imagine how it would have been discussing my dental health with the dentist himself☹️☹️☹️

Jul 2023

Sherree McCool, nurse practitioner, disregarded and ignored patient rights, the right to informed consent. She collected blood for testing and ordered urine test, without informed consent.

Jul 2023

Sherree McCool, nurse practitioner, collected blood for testing and ordered urine test without informed consent. She disregarded and ignored patient rights, the right to be informed of testing and the right to consent testing.