About Ignite Chimney and Fireplace Company
Ignite Chimney and Fireplace Company offers free, honest estimates to all of their valuable customers. They provide services such as chimney and fireplace cleanings, inspections, repairs, re-lining, masonry work/repair, and gas fireplace installations. The company's mission is to provide the highest level of service while educating customers on the proper maintenance of their chimney and fireplace, ensuring the safety of their homes. Customers have praised Ignite for their prompt, efficient, and thorough work, with technicians taking time to explain the process and outcomes clearly. The team is experienced, professional, and courteous, making customers feel safe and secure with their fireplace. Many reviews highlight the company's dedication, from the Project Manager to the field Technicians, and highly recommend Ignite Chimney and Fireplace Company. One customer appreciated the fast service, with a next-day installation converting their wood-burning fireplace into a beautiful vented gas log setup in about 70 minutes. Others have expressed satisfaction with the detailed inspection process, which included explaining all components of the fireplace and chimney, ensuring safety and proper functioning. Overall, Ignite is known for providing knowledgeable, friendly service and top-quality workmanship.
I want to commend Tommy on such a warm greeting. He was very nice, friendly, professional, very attentive to my service needs and went far above the call of duty for a service technician. After servicing my vented gas fireplace, he thoroughly cleaned it, tested all components for safety and made sure I was safe and good for the season. He was in my home for a while and cut absolutely no corners. He didn’t rush and provided exceptional service. Before leaving, he made sure I had no questions and made sure I was aware of safety features and lighting.
Customer service was top notch from beginning to completion. We were always kept in the loop as to what work was being done and what to expect next. I will definitely be recommending Ignite Chimney and Fireplace Company to everyone!
Everyone I talked to at Ignite carefully listened to our issue with a chimney cap and provided helpful solutions. Rob was very nice and professional when he came to check our chimney and installed a beautiful new cap.