About Equinox The Loop
Equinox The Loop offers an exceptional member experience with innovative programming, rejuvenating amenities, and renowned instruction. The staff at this location are particularly notable for their prompt and friendly service, going above and beyond to ensure members feel valued. The gym itself is clean and well-maintained, with top-notch locker rooms and amenities. While it may be on the pricier side, members generally find it worth the cost. Some areas for improvement include the sign-up process, which could be streamlined, and the water pressure in the showers, which has been reported to be subpar. Overall, Equinox The Loop provides a high-end fitness experience with a focus on member satisfaction.
Equinox has been my by far my favorite gym. Been a member for over 4 years already in LA and been coming to the downtown/loop location in Chicago for a few times since my business is out here. This particular gym has amazing staff. I had lost my headphone one day and I had immediately called to see if it has been found. Staff was so prompted to locate my headphone and keep it in a safe place for me to pick up the next day. That being said, if you want a CLEAN gym with great service, staff and amenities, this is for you. Pricey but worth it.
Front desk friendliness 5/5gym size 2/5The sauna 5/5Steam room 4/5Crowdedness 5/5gym views 3/5parking 1/5Locker room clean 5/5Showers 1/5 , the water pressure is simple embarrassing.I am a 8 years Equinox member from SF that has been to more of 10 equinox around the US. The reason why i decided to leave this to join their competitor was because the competitor has simply better everything for just a little bit more in the membership . But also the water pressure was a big turned off.Hope this helps! .
The sign-up process was a bit annoying only because I showed up at 5:30 in the morning to be told I needed a certain person to give me access for a day pass. I feel like that could be streamlined. HOWEVER once May reached out to me to get everything set up, my experience was freaking awesome. She was super friendly and easy to work with and was able to answer every question I had on a call. I got a trial to test some classes and see what the gyms were like. It’s not too busy and the classes are a really good work out.