About Bluemercury
Bluemercury in River North Chicago offers a welcoming and professional shopping experience. Customers appreciate the knowledgeable and patient staff, including Arendi, Abby, and Kerry, who provide excellent customer service and help with product selections. Kerry, in particular, is praised for her friendliness, helpfulness, and ability to handle last-minute issues, ensuring customers leave satisfied with their purchases. The staff’s understanding and personable attitude make it easy to find the right skincare and perfume products, even for customers with specific needs. Visitors from both Chicago and abroad enjoy the store’s friendly atmosphere, helpful samples, and the convenience of online order support. Overall, Bluemercury’s attentive staff and quality service create a positive and memorable shopping experience.
Walked into the River North Chicago location to take a quick browse and was thoroughly impressed by Arendi and Abby's knowledgeable and professional approach to helping me decide on my skincare purchase. They were patient with me and eager to provide assistance. Lovely ladies with a great attitude and understanding of true customer service!
I just wanted to drop you a note to say how fantastic Kerry is at the River North store.
I live in the UK but stay and work in Chicago regularly for business. My wife loves your M61 products and so every time I come to Chicago I have a shopping list to stock up on!
Kerry is always so welcoming and ensures that I get everything I need, at the best prices and she always ensures I leave with a goodie bag of samples for my wife to try out your latest range of products.
During my last stay in January, I placed a last minute online order for delivery to the store for collection on the day I flew back to London - unfortunately there was a delivery glitch...read full review
Best shopping experience, both ladies today (Arendi and Abby) have been absolutely the most patient, knowledgeable, personable associates.
It's so challenging for me to find a perfume before a migraine gets going, and these 2 lovelies found me 3, in one go! So much value in having people that are kind, knowledgeable and want to help! I'll be back :)