About USA Water and Fire Restoration
USA Water & Fire Restoration Services LLC is a highly recommended water and fire damage restoration company that provides renovation and restoration services for residential and commercial customers. They have received praise for their quick response time, forthright communication, and professionalism. The company was particularly helpful to customers who experienced flooding, offering great service and assistance throughout the insurance claims process. They also provide knowledgeable insights on flooring options. One customer appreciated the team's respect for their space and their extra efforts to care for personal items, such as large plants. Another customer was impressed by the team's ability to complete the renovations before the Christmas holiday, which was exactly what they had hoped for. The company's services include waterproofing basements to prevent future damage, and customers have noted the high quality of their work. The finished basements and floors were described as looking "amazing" and "new and improved." Additionally, one customer mentioned that the team was a lifesaver when water damage occurred, restoring their bathroom to excellent condition quickly. Overall, USA Water & Fire Restoration Services LLC has received positive reviews for their expertise, attentiveness, and thoughtful approach to customer service. Customers have expressed gratitude for the team's help in turning a stressful situation into a positive experience and have recommended the company to friends and family.
I had an excellent experience working with Ronnie, his crew, and this company. Ron was a great businessman and showed up to the rescue when other companies did not. He wasn’t focused on my insurance or a hefty insurance pay out, he was focused on helping me. This was settling and put me at ease. The following day of my basement flooding, he and his crew showed up and got to work. WORK. His crew was very hardworking, careful, and clean while completing the mitigation process. I felt the care in the way my items were handled, and their cleanliness was top tier. Roberto and his “Happy” team were very pleasant as they worked effectively and efficiently....read full review
I had a pipe burst in my basement in the middle of the night and I had no idea who to call. I found USA Water & Fire Restoration and honestly they saved me. They picked up the phone at 2am, had a crew at my house within the hour, and got straight to work. No runaround, no upselling, just real professionals who knew exactly what they were doing.
The damage was pretty significant but they walked me through every step of the process, kept me updated, and had my basement dried out and restored better than it looked before the incident. The whole team was respectful, clean, and clearly experienced. They even helped me document everything properly for my insurance claim...read full review
USA Fire & Water Restoration did an excellent job repairing water damage caused by a leaky pipe in my home. Their team responded quickly, was professional throughout the entire process, and kept me informed every step of the way. They worked efficiently, paid attention to detail, and made sure everything was cleaned up and restored properly. The quality of their work exceeded my expectations, and I would highly recommend them to anyone dealing with water damage.