As new pool owners, we’re so grateful for Family Pool and Spa! They’ve been incredibly patient with all our questions and consistently go above and beyond to help. When our Pentair pool cleaner stopped working, we were worried we'd have to replace it after less than three years. Brandon came to the rescue as he diagnosed the issue, cleaned the clogged parts, and got it running again, all at no charge. What a great experience and such a pleasant surprise!
April 2025
I have been a customer of Family Pools since they opened in Eagle, ID. I keep going back because I trust them for all my pool needs. The team is always ready to help me out questions on water quality, equipment issues, openings and closings. I highly recommend Family Pools and Spas.
April 2025
I met Mike at Family Pool & Spas last August and within 30 minutes of talking with him, I knew not to look anywhere else for my spa purchase!
Mike took the time to explain in great detail the inner workings of the VitaSpa, the benefit of not using spray foam encapsulation, the removable interior thermal blanket, quality of construction, and common replaceable parts if needed.
The in-store staff, (Mark & Brandon) are equally as helpful, always willing to answer my question's and provide great advice on maintaining disinfectant and balance of water chemistry. The ability to bring in a sample of my Spa water for in store... read full review
As new pool owners, we’re so grateful for Family Pool and Spa! They’ve been incredibly patient with all our questions and consistently go above and beyond to help. When our Pentair pool cleaner stopped working, we were worried we'd have to replace it after less than three years. Brandon came to the rescue as he diagnosed the issue, cleaned the clogged parts, and got it running again, all at no charge. What a great experience and such a pleasant surprise!
I have been a customer of Family Pools since they opened in Eagle, ID. I keep going back because I trust them for all my pool needs. The team is always ready to help me out questions on water quality, equipment issues, openings and closings. I highly recommend Family Pools and Spas.
I met Mike at Family Pool & Spas last August and within 30 minutes of talking with him, I knew not to look anywhere else for my spa purchase!
Mike took the time to explain in great detail the inner workings of the VitaSpa, the benefit of not using spray foam encapsulation, the removable interior thermal blanket, quality of construction, and common replaceable parts if needed.
The in-store staff, (Mark & Brandon) are equally as helpful, always willing to answer my question's and provide great advice on maintaining disinfectant and balance of water chemistry. The ability to bring in a sample of my Spa water for in store... read full review