Idaho Commission For the Blind

Feb 2025

The visit was fine. It went very well. The doctor helping me figure out my needs to update my glasses was friendly and explanatory. Now, as for actually getting the glasses when I asked for the bill, they refused. They did NOT want me paying for something I had had an appointment for. They dont want you to pay something for a service and product YOU wanted. That's just not possible. They REFUSE to give you the bill and to pay. Billing department is such a joke that the laugh track broke. Mind you I dont have eye insurance and have the money. ALL OF IT. If I can pay for the (now three years old) glasses I have now that were over $900, I'm sure I can pay for much more expensive...read full review

Jul 2024

I visited the store for some assistance with adaptive devices. I appreciated the prompt and friendly customer support I received. The store manager even put the batteries in the clock and set the date for me to take it to my family member. I also appreciated them going through some different options and assisting with paperwork to apply for the Books on Tape program. Thank you!

Nov 2022

The Commission provides a valuable service, but the staff is chronically late for appointments. You can hear them chatting away in the back on obviously personal business as they leave clients waiting. And waiting. The receptionist is very nice, though.