Grover's Pay & Pack Electric and Plumbing is a reliable retailer that provides exceptional customer service. The knowledgeable staff takes the time to understand customers' challenges and helps find solutions. They are willing to go above and beyond to ensure customers have the tools and knowledge needed to complete their projects. For example, one customer mentioned how Michael took the time to talk them through fixing an issue with their hot water heater. Customers often praise the staff's friendly and helpful nature, making them a trusted resource for household projects. Grover's has a great selection of plumbing and electrical items, and many customers have appreciated the service, especially when they needed specific parts. However, some customers have noted that returning items can be challenging and may require extensive questions and paperwork. Overall, Grover's is highly recommended for those looking for assistance with their projects.
They helped me pick out all the parts to help me repair my back flow preventer and all the threaded iron pipe. They even cut some custom length pieces. Great personalized service. I’ve also purchased electrical equipment here before. Prices are mostly comparable to big box stores, some prices may be slightly higher but is also a higher quality. Highly recommend and worth the drive even if it’s further than Home Depot or Lowe’s.
Needed to make repairs to our house that was just listed for sale. Associate was able to help me with everything including furnace filter, plumbing and electrical. One-stop and I had everything I needed, including a couple of real-time instructions on how to complete the work. You don't get this kind of service at the big box stores. Thank you!
First time at this location, all the staff are very friendly and helpful. If you need help you go to the front and grab a ticket with a number on it and some one will call out the numbers too help the customers. Great help 👍 thanx
5730 West Franklin Street, Boise, ID 83705
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