About Grover's Pay & Pack Electric and Plumbing
Grover's Pay & Pack Electric and Plumbing is a reliable retailer that provides exceptional customer service. The knowledgeable staff takes the time to understand customers' challenges and helps find solutions. They are willing to go above and beyond to ensure customers have the tools and knowledge needed to complete their projects. For example, one customer mentioned how Michael took the time to talk them through fixing an issue with their hot water heater. Customers often praise the staff's friendly and helpful nature, making them a trusted resource for household projects. Grover's has a great selection of plumbing and electrical items, and many customers have appreciated the service, especially when they needed specific parts. However, some customers have noted that returning items can be challenging and may require extensive questions and paperwork. Overall, Grover's is highly recommended for those looking for assistance with their projects.
First time at this location, all the staff are very friendly and helpful. If you need help you go to the front and grab a ticket with a number on it and some one will call out the numbers too help the customers. Great help 👍 thanx
Rob at the Franklin store is 2nd to none . He's knowledgeable , helpful, trustworthy .... offers customer service in the quality of the home town Boise of the 1980s .... before the secret got out !! Highly recommend !!
I went into Grover's after a terrible service experience with two other companies. Grover's employees were polite, considerate and extremely helpful. In the end, they did not have what I needed- and they still researched where I could find the part in the area. Such incredible service! They get all my business in the future!