About Baird's Dry Cleaners (Fairview-Boise)
Baird's Dry Cleaners has been serving the Boise area since 1916 and continues to provide quality dry cleaning services with three locations in the Treasure Valley. The business prides itself on outstanding customer service and has built a loyal clientele of over 3,000 satisfied customers each year. Baird's is known for its competitive pricing, often offering services at significantly lower rates compared to other dry cleaners in the area. While most customers have had positive experiences, there have been some challenges. For instance, one customer reported a lost shirt and expressed frustration over the lack of compensation. However, the manager responded quickly, going above and beyond to make things right by locating the missing item and providing a credit. This level of customer care has earned praise and reflects the company's commitment to resolving issues and maintaining customer satisfaction. Baird's also handles a variety of specialty items, demonstrating their decades of experience in garment care. Overall, customers appreciate the quality of service and timely completion of their orders, making Baird's Dry Cleaners a reliable choice for dry cleaning needs in Boise.
I’d like to recognize Brandie and the exceptional display of customer service. After a less-than-ideal experience at my local Baird’s Cleaners, I was referred to Brandie, the manager at another location. She completely turned things around!
Brandie was immediately understanding, professional, and solution-oriented. She personally took care of my lambswool dog bed, and the results were outstanding—it came back looking brand new. Her expertise and attention to detail made all the difference.What really impressed me was Brandie’s genuine commitment to customer satisfaction and her willingness to go above and beyond to make things right. She’s the kind of manager...read full review
I go to Bairds for my dry cleaning, alterations
and other clothing issues
They do a very good job in all aspects of their business
They are friendly there ! prices are good too
Update**
Brandi (Manager) contacted us regarding the situation. She went above and beyond to make things right. Brandi found our shirt Monday morning and provided us with a credit.
Everyone makes mistakes. Every company makes mistakes. But what really matters is how we correct our mistakes and move forward. Brandi did just that. She deserves the 5 stars. We appreciate her more than she will ever know.
Thank you Brandi!
We dropped off two pairs of jeans and two button up shirts on 4/11/2024. They told us everything would be ready for pickup on 4/12/2024. When we went to pick them up they handed us two pairs of jeans and one shirt. We informed them...read full review