Urgent Care in West Des Moines

“To the Team at Exemplar Care — and especially to Megan, We had an emergency with our three-year-old son. As a nurse with too much knowledge of what our healthcare system looks like today - these moments are filled with panic. One ER had a 3–4 hour wait, and we didn’t have that kind of time. Desperate, I booked an appointment with Exemplar Care in West Des Moines, hoping for any kind of help. Within minutes, a nurse named Megan called me. She gently confirmed what I already feared — our son needed emergency care. Through tears, I told her I knew. I just didn’t know what else to do. Megan didn’t end the call or brush me off. She listened. She heard the fear in my voice and said, “Hold on — let me make a few calls.” And she did. She called me back shortly after and said, “I spoke to Blank’s ER triage nurse. They know you’re coming. Go now — they’re waiting for you.” Megan didn’t have to do that. But she did. She didn’t follow a script — she followed her heart. That’s the kind of nursing that makes all the difference. That’s the kind of human-centered care our system desperately needs more of. Healthcare today is often overwhelmed, impersonal, and transactional. But what Megan gave us was personal, proactive, and deeply compassionate. That’s what healthcare should be. That’s what nursing should be. Megan, thank you — your empathy and action made all the difference. Exemplar Care, you have something special. 10/10.“

“Friendly & professional staff, I was in & out in no time! I had no parking issues (between the hours of 5p & 6p).“

“I have so many amazing doctor’s here! Dr.Mohr - Pulmonary Dr.Dakovich - Gastroenterology Dr.Barp - Podiatrist Tanner Canova - ENT Dr.Schulte - ENT Dr.Carr - OBGYN They are all fantastic and do a great job at taking care of their patients! Thank you all!“