Great, fast and efficient service from the receptionist (I forget their name) to the doctors! I needed a pre-surgery physical that I forgot to get previously and the receptionist was very helpful in getting the information I needed from the surgery office and quickly expedited the documents once completed.
The doctor was just as efficient. She was very easy to communicate with and answered all of my questions and provided information that I didn't consider while we were discussing my history.
For a first experience at a DoctorsNow office, I couldn't have asked for it to go any smoother and they really were what they advertise: Doctors NOW! :-)
About DoctorsNow | West Des Moines
DoctorsNow Walk-in Care provides high-quality healthcare services at convenient locations, including virtual appointments. This West Des Moines location offers urgent care, physicals, COVID-19 testing, vaccines, occupational medicine, primary care, and cosmetic treatments. Patients praise the experienced and empathetic professionals for their conscientious and friendly medical care. The efficient front desk and caring culture ensure a smooth experience. DoctorsNow goes the extra mile, taking the time to explain test and treatment options, and even following up with test results and prescriptions. With online check-in and quick service, patients highly recommend DoctorsNow for emergencies and illness appointments, making it their go-to for healthcare needs.
Patients have had very good experiences at DoctorsNow. Booking appointments and filling out registration forms online saves time. The staff is described as extremely nice and helpful. Nurse Practitioners Allison Shull and Tracy Drinkard are praised for their kindness, good information, and respectful treatment of patients and their concerns. The staff is also commended for their friendly service and quick wait times, even on a Sunday evening.
Reviews
Great option when you can't leave the house. It was very easy to make an appointment and get one quickly. They asked all the right questions and were very knowledgeable. I would highly recommend them on an urgent situation.
I was listened to and instead of staring at a computer screen, he looked at me while doing the assessment. He heard me and listened to what I was saying and truly cared that I’m not getting better.
Photos

Hours
Good to know
- accepts credit cards
- accepts insurance
Location
640 South 50th Street Suite 1100, West Des Moines, IA 50265
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