About MercyOne Children's Hospital

MercyOne Children's Hospital provides excellent care for children from the Emergency Room to the Pediatric floor. The hospital staff, including nurses, are praised for their kindness, helpfulness, and dedication. Parents have shared positive experiences with the NICU staff during challenging times.

Photos

Add a Photo
MercyOne Children's Hospital
View All Photos

Reviews for MercyOne Children's Hospital

Write a review
  • Feb 2024

    We get to the emergency room absolutely nobody else in the waiting room. We are there six hours in the hallway, because all of a sudden all the rooms are filled. Yeah, they were all filled by two employees who needed care after we got there one employee walked right by us went into a procedure room, jumped up on the bed And continue to lay down. His name is Willie Doctor Willie he was in there treated out before we were which is ridiculous when he came in. Two hours after us don’t even get me started once they admitted my husband kept trying to get a towel to take a shower shower with all the Mexican non-speaking English would bring him is four washcloths not to mention...read full review

  • Oct 2023

    We recently were at our baby’s two week appt at her pediatrician. We noticed a blister or cyst under her arm so the dr directed us to the hospital vs her taking care of the issue. Once we arrived at the hospital the staff did blood work and eventually an ultrasound. We sat with a two week old baby and very tired mama for 7 hrs waiting on ultrasound results. Finally a Dr came in and said we needed to go to the dr office on Monday. We sat 7 hrs to hear that! All we were told was that it was a small cyst. No kidding! Absolutely ridiculous to put a new first-time mom and baby through this for nothing! Very unacceptable.

  • Aug 2023

    If I could give this hospital a no star I would… My wife came n with chest pain and shortness of breath… It really scared us bc she’s a fairly healthy 40 yr old… we walked n at 1013 and as of 153 we were never seen… I understand some r n worst conditions than others but when I saw the lady with the sprained wrist go to the back and my sitting here gasping for breath was wrong. To add gas to the fire the nurse told us she not sick enough.. we’re back home now after not being seen but this isn’t the end of this.. I have a meet with kcci tomorrow at 230 and if anything happens to my wife my lawyer is on standby.. this has to stop.. no one should be treated...read full review

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours

Tips

services: medical services accepts credit cards

Location

East Tower, 1111 6th Ave, Des Moines

Directions Call Website Suggest an Edit