About Northwest Plumbing, Heating & AC
Northwest Plumbing, Heating & AC is a trusted contractor founded in 1923, serving the Quad Cities area and beyond. With a team of professional and knowledgeable technicians available 24/7, they provide prompt and excellent service for all plumbing, heating, and air conditioning needs. Customers often praise their courteous and skilled technicians, who go above and beyond to diagnose and fix issues. For example, a technician quickly responded to a service request for a non-functioning furnace, even driving to Rock Island for a necessary part, ensuring the furnace was running within hours. Nick is recognized for discussing various project options and costs, performing thorough and quality repairs, and being a genuinely nice guy. Additionally, Nate D. installed a new water heater when the old one broke down, keeping customers informed throughout the process. The team also responds rapidly to issues like A/C fan motor failures, with technicians Jamie and Mitch demonstrating expertise and personable service. Brennan and Chad have been noted for arriving on time, working efficiently, and explaining their work clearly. Mitch Allison identified a leak in an old system, showing great knowledge, while Dontrell Fallon provided estimates and options in a pleasant, pressure-free manner. The installers maintain cleanliness and professionalism, making sure customers are satisfied. Northwest Plumbing, Heating & AC also offers reasonably priced services, including drain cleaning and water heater replacement, making them a reliable choice for homeowners in the region.
Very fast and reliable. Had my unit up and running within 1 hour from initial call.
Nick was very knowledgeable and informative. The price he quoted was fair. He took pictures of all of the corrosion and explained why it happened. This was helpful since I'm wheelchair bound. He worked with my schedule for installation. I definitely recommend Northwest Mechanical for any job needed in one's home!
Mitch explained each step of the repair process assuring us that he would check to see if a repair was the best way to proceed. Happily the AC was repairable. He worked quickly and efficiently. Thank you, Mitch.