About One Hour Heating & Air Conditioning® of Ames
One Hour Heating & Air Conditioning® of Ames is dedicated to providing exceptional service with a focus on customer satisfaction, backed by a 100% guarantee for two years. Customers appreciate the company’s commitment to being on time and their respect for clients’ trust. Reviews highlight the professionalism and knowledge of their technicians, particularly praising the efforts of team members like Mark and Josh. Many clients commend the company for their quick response, especially during emergencies, such as furnace breakdowns on extremely cold days. The staff is described as friendly, efficient, and thorough in diagnosing issues and explaining solutions. Overall, One Hour Heating & Air Conditioning® is highly recommended for anyone needing HVAC services, with many customers planning to return for future needs.
James Rea was my tech. My issue was HVAC not working after a power outage. It was a simple reset button. He showed me what to look for if it happened again. No charge, very happy customer. I purchased the system from One Hour and any time I have called for service they have been quick and thorough. I will always do business with them!
Put a service request in at 7:10, someone called at 7:20 and had a tech at our house by 8:05. They were fast and thorough!
Decent, trustworthy individuals that go above and beyond the call of duty. Thank you for replacing our furnace in less than 24 hours from meeting with us (on the coldest day of the year, no less).